As we all know, we are living in a digital era where social media platforms and emails have changed the way we communicate with each other. In addition, people are sending millions of text messages every day. However, there are situations when making an ordinary phone call is much more efficient. This is especially true when people are trying to make sure that something is done in the right way. Let’s not forget that this is a real time conversation which lets participants understand the content of the conversation in a better way. In other words, there is less room for mistakes and misunderstandings when you are making phone calls.
However, there are many people who are avoiding phone calls because they believe that they are still very expensive and when we compare them to (relatively) free communication tools like mobile apps and emails, we can understand these people. The situation is even worse when you need to make longer calls. But, this is where 0800 numbers come into play.
Even though 0800 phone numbers are present on the market for many years, many people are still not familiar with the way they are working. They are advertised as free phone calls, but someone has to cover the cost, right? Generally speaking, these special numbers are paid and managed by the individual or organization receiving calls on this special number. So, the caller doesn’t have to pay anything for this activity.
Obviously, companies and other organizations are using 0800 numbers for a good reason. They know that some of the individuals who need their help don’t want to spend money on long calls. In addition, some companies use these numbers as a customer service/support line and forcing people to pay while they are looking for help for an issue caused by company’s service or product is not fair.
As a matter of fact, most companies can benefit from this practice because having such phone number can help client retention. In addition, many charity organizations use these numbers to encourage people to make donations.
It’s also good to mention that many individual users are opting for 0800 numbers. This is a great solution for a personal line of people who are receiving calls from their family members who don’t have enough money to pay costly phone bills.
Keep in mind that these are just some of the things that make 0800 phone numbers attractive.